Contact Us
At MY TYPE TRADING LIMITED, your satisfaction is our top priority. Whether you have a question about our premium glass water bottles, need help tracking an international shipment, or want to inquire about a return or replacement for a transit issue, our dedicated customer care team is here to assist you.
We strive to respond to all inquiries within 24–48 hours (excluding weekends and public holidays).
How to Reach Us
📧 Email Support:
For order inquiries, tracking updates, and general questions, please email us at:
support@mytypeglass.shop
📞 Phone Support:
Speak directly with our team during our standard business hours:
+852 6517 2839
📍 Registered Headquarters:
MY TYPE TRADING LIMITED
Room 1305, 13/F, Tower A, New Mandarin Plaza, 14 Science Museum Road, Yau Tsim Mong, Tsim Sha Tsui East, Kowloon, Hong Kong.
Quick Tips for Faster Assistance
- Order Inquiries: Please include your 4-to-5-digit Order Number (e.g., #1024) in the subject line of your email.
- Damaged or Broken Items: Since glass is fragile, if your bottle arrived damaged, please attach clear photos of both the broken item and the outer packaging. We will prioritize sending you a free replacement.
Thank you for choosing MY TYPE. We look forward to helping you find your perfect hydration companion!